Privacy Policy Overview

This Privacy Policy explains how Bloom Craft processes personal data in connection with its website, inquiries, and local flower services. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information needed to operate and secure the website.

The data we collect depends on whether you submit an inquiry, place an order, or use the site.
02

How We Receive Data

We receive data when you contact Bloom Craft through the website, by email, by phone, or in person. We may also generate technical information automatically when you browse the site, submit a form, or complete a request for bouquet or delivery services.

Most information comes directly from your messages, forms, and order-related interactions.
03

Cookies We Use

We use essential cookies to support site operation and privacy preference cookies to remember your choices. We do not confirm the use of analytics or advertising cookies on this website.

Only limited cookie categories are used on this site.
04

Cookie Controls

You can manage cookies through your browser settings and, where available, through on-site preference controls. Disabling essential cookies may affect basic site functions, including form handling and saved privacy preferences.

Cookie settings are limited to the controls needed for site operation and preference management.
01

How We Use Data

We use personal data to respond to contact form submissions, confirm bouquet requests and service preferences, manage availability and local delivery coordination, support website security, and maintain technical delivery of the site. We may also use data to keep records needed for business administration and to handle follow-up communication related to your inquiry or order.

Processing is limited to the functions described below.
02

Service Providers and Operational Sharing

We may share personal data with service providers that support website hosting, technical delivery, form handling, or communications processing. Any such sharing is limited to the information needed for the task and is intended to support the operation of Bloom Craft's services.

Operational sharing is limited to parties that help us deliver the service.
03

Legal Disclosure

We may disclose personal data when required to comply with law, a court order, or a lawful request from public authorities. We may also share information when necessary to establish, exercise, or defend legal claims or to protect the security and integrity of the website.

Legal disclosure is limited to situations where a valid obligation exists.
User Rights

Your Privacy Rights

You may request access to your personal data, ask for correction of inaccurate information, object to or limit certain processing where applicable, and request deletion when the data is no longer needed or must be removed under law. Some requests may be restricted if we must keep information for legal, security, or recordkeeping reasons.

Available rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To protect your information, we may ask for details that help verify your identity and the scope of your request. Once verified, we will review the request, respond within the applicable legal timeframe, and explain any limitation if we cannot fully comply.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We keep personal data only for as long as needed to respond to inquiries, manage orders, maintain security, meet accounting or recordkeeping duties, and resolve disputes. When the relevant purpose ends, data is deleted, anonymized, or archived only if a continuing obligation requires it.

Retention is tied to the purpose for which the data was collected and to any legal or operational need to keep it.
Policy Updates

Changes to This Notice

If we make material changes, we will update the notice on the website and may use reasonable service channels to draw attention to the revision. The updated version applies from the time it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.

Contact for Privacy Matters

Email contact
info@goldtoothexcuse.digital
Telephone contact
+57 321 8355473
Postal address
Calle 27 37 51, Tuluá
Privacy inquiries

Use the contact details below for questions about this notice or the handling of your data.